Shipping policy

📦 Order Processing & Confirmation

·        Once you place an order, our Customer Support Team will contact you via call or message for order confirmation.

·        After confirmation, your order is carefully packed and prepared for dispatch.

·        Orders are shipped only after successful confirmation to ensure accuracy and customer satisfaction.


🚚 Delivery Time

·        Major Cities: Delivery within 2–3 working days after dispatch

·        Remote Areas: Delivery may take slightly longer due to location constraints

·        Delivery timelines may vary in case of weather conditions, public holidays, or courier delays.

Please ensure you are available on the provided contact number to avoid delivery issues.


💰 Cash on Delivery (COD)

·        We proudly offer Cash on Delivery all over Pakistan

·        You pay only when your order arrives at your doorstep

·        No advance payment required


🚛 Delivery Charges

·        Free Delivery on all orders
(If you later decide to add a minimum order amount, this section can be adjusted easily.)


🔍 Track Your Order

·        Once your order is dispatched, you will receive a tracking number via SMS or email

·        You can track your order:

o   Through the courier’s official tracking website

o   Or via the Track Your Order section on our website

·        If tracking updates are delayed, feel free to contact us through our official support channels.


Order Cancellation Policy

·        Prepaid Orders:
Cancellations must be requested within 24 hours of placing the order

·        Cash on Delivery Orders:
You may cancel your order during the confirmation call or message

Once an order is dispatched, cancellation may not be possible.


⚠️ Courier Responsibility

·        GadgetGalaaxy works with reliable courier partners to ensure timely delivery.

·        However, we are not responsible for delays caused by third-party courier services once the parcel has been dispatched.


📞 Customer Support

Our support team is always here to assist you with:

·        Order confirmation

·        Tracking issues

·        Delivery concerns

Your trust matters to us.

 

 

You can contact us on social media platforms:

Facebook Page: GadgetGalaaxy

Instagram: gadget.galaaxy

WhatsApp: +92 325 5110001